![]() The following steps can be followed to configure policies in Intune to make this scenario work: Outlook's Save Contacts feature (exports contacts from Outlook to the native OS contacts app to facilitate caller-id, text messaging, etc.) no longer functions and existing contacts that had been previously exported prior to upgrade of 11.3 are no longer accessible via unmanaged apps.End users cannot create or edit contacts from within Outlook on an MDM managed device as Outlook leverages the OS native controls for creating and editing contacts.Here’s what we’ve had reported and found in our own testing on MDM-managed devices updated to iOS 11.3: Note that Intune customers will only see this if you’ve set an iOS device restriction policy “Viewing corporate documents in unmanaged apps.” When this policy is enabled, contacts will not be accessible by unmanaged apps. Our engineering teams are actively investigating this new feature and we’ll keep this post updated as we learn more. If accessing contacts between apps such as WhatsApp and Outlook are important to you, you may want to ask end users to not upgrade to 11.3, or if you use Intune, we’re sharing a workaround you can use below. This new security feature changes how MDM providers (not just Intune, EAS, or MDM for Office 365, but all MDM providers) integrate with the native contacts app in iOS 11.3. Apple now prevents contacts in managed accounts from being used in unmanaged apps/accounts. With iOS 11.3, Apple introduced a new security feature that changed the way mobile device management (MDM) works with the native contacts app. We’ve received a few customer calls about iOS 11.3 and contact data. Updated 8/15/18: Added an additional scenario in Step 5 after a recent case. Updated on 12/10/18 - Resolved! See the new post. Please refer to this post for the latest information. Updated on 1/15/19 - the blog post has also been updated and the new settings have gone into the portal as described here. First published on TechNet on Apr 17, 2018
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